Yes, all our gold jewellery is BIS hallmarked and comes with a 6-digit alphanumeric HUID (Hallmark Unique Identification) number, certifying the purity of gold as per government standards. Each piece includes a purity certificate.

We offer gold jewellery in 22K (91.6% pure gold), 18K (75% pure gold), and 14K (58.3% pure gold). Each purity level is clearly mentioned in the product description and stamped on the jewellery with BIS hallmark.

Our making charges are transparent and calculated based on the weight and complexity of the design. The detailed breakup including gold rate, weight, making charges, GST, and total amount is provided on the invoice with every purchase.

Yes, we offer hassle-free gold exchange and buyback services. You can exchange your old gold jewellery (from any brand) for new designs. The exchange value is calculated based on current gold rates and purity after testing.

We offer a 7-day return policy for unworn gold jewellery in original condition with all tags and certificates. Refunds are processed after deducting applicable making charges. Custom-made or engraved pieces are non-returnable.

Every piece comes with BIS hallmark, HUID number, and purity certificate. You can verify the hallmark authenticity on the BIS official website using the HUID number. We also provide detailed invoice with complete jewellery specifications.

22K gold (91.6% pure) is softer, has richer color, and is ideal for traditional designs. 18K gold (75% pure) is more durable, suitable for intricate designs and daily wear, and comes in yellow, white, and rose gold options.

Yes, we specialize in custom gold jewellery design. Share your design ideas, references, or sketches with our team. We'll create a design, provide 3D visualization, quote, and craft your unique piece with complete transparency on costs.

Ready-to-ship pieces are delivered within 5-7 business days across India. Custom-made jewellery takes 10-15 business days depending on design complexity. All shipments are fully insured with real-time tracking.

Yes, all gold jewellery shipments are fully insured for the declared value. We use secure, tamper-proof packaging and trusted courier partners with signature-based delivery for complete safety and peace of mind.

We accept all major credit/debit cards, net banking, UPI, digital wallets, and bank transfers. For high-value purchases, we offer easy EMI options through leading banks. Cash on Delivery is not available for gold jewellery.

Yes, diamond jewellery comes with IGI, GIA, or SGL certification depending on the stone. Gemstone jewellery includes gemstone authentication certificates. All certificates detail the quality, cut, clarity, and carat specifications.

Store gold jewellery separately in soft pouches to prevent scratches. Clean with mild soap solution and soft brush. Remove jewellery before bathing, swimming, or applying cosmetics. Get it professionally cleaned and checked annually.

Yes, we offer complimentary resizing services for rings and bangles within 30 days of purchase. Post this period, nominal charges apply based on design complexity. Resizing typically takes 5-7 business days.

Yes, we offer easy EMI options on all gold jewellery purchases above ₹10,000. Choose from 3, 6, 9, or 12-month EMI plans through major credit cards and select debit cards with minimal processing charges.

Gold jewellery attracts 3% GST on the total value (gold price + making charges). The GST amount is clearly mentioned in your invoice. All our prices displayed online are exclusive of GST unless specified otherwise.

Yes, we offer 24K (99.9% pure) gold coins and bars in various denominations from 0.5g to 100g, all BIS hallmarked. These are ideal for gifting or investment purposes and come with tamper-proof packaging and certificates.

Gold rates are updated daily based on international market prices. The rate applicable at the time of order confirmation is locked for your purchase. You can check live gold rates on our website homepage updated every hour.

Yes, we specialize in bulk orders for corporate gifts, weddings, and special occasions. We offer customization, special pricing, dedicated account manager, and flexible delivery schedules. Contact our corporate sales team for personalized assistance.

Our customer support team is available Monday-Saturday, 10 AM - 7 PM via phone, WhatsApp, email, and live chat. For gold jewellery inquiries, our specialized consultants provide detailed guidance on design, pricing, and customization options.